Fortinet's FC-10-F6H0E-212-02-DD is a premium support service package for the FortiGate-600E firewall. This package provides 4-hour hardware replacement and onsite engineer support, ensuring maximum uptime and reliability for your critical network infrastructure. Note that this service requires 24x7 support.
Quick Spec
Product Name | FC-10-F6H0E-212-02-DD |
Model | FortiGate-600E |
Service Type | Premium RMA Service |
Response Time | 4 Hours |
Onsite Engineer | Yes |
Product Features
- 4-hour hardware replacement to minimize downtime.
- Onsite engineer support for quick resolution of hardware issues.
- Compatible with the high-performance FortiGate-600E firewall.
- Essential for mission-critical network environments.
- Requires 24x7 support for activation.
Product Applications
- Enterprise networks requiring high availability and minimal downtime.
- Data centers needing fast and efficient hardware replacement.
- Institutions that depend on robust and reliable network security solutions.
Supported Options
Accessory | Model |
Fortinet Rackmount Kit | RM-FR-T12 |
FortiGate Interface Modules | FXX-20C |
FortiAnalyzer | FAZ-200G |
Compare to Similar Items
Model | Difference |
FC-10-F6H0E-212-01-DD | Includes 8-hour hardware replacement |
FC-10-F6H0E-212-02-DO | Does not include onsite engineer support |
FC-10-F6H0E-212-02-FD | Offers next business day hardware replacement |
Get more information
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FC-10-F6H0E-212-02-DD Specification
FC-10-F6H0E-212-02-DD Specifications |
|
Brand | Fortinet |
Model | FC-10-F6H0E-212-02-DD |
Service Type | Hardware and Onsite Engineer Premium RMA Service |
Service Level | 4-Hour |
Device Compatibility | FortiGate-600E |
Support Requirement | Requires 24x7 Support |
Replacement Type | Premium RMA |
Onsite Engineer | Yes |
Turnaround Time | 4 Hours |
Service Coverage | 24/7 Coverage |
Response Time | Within 4 Hours |
Support Availability | 24x7 |
Service Activation | Upon 24x7 Support |
Service Expiration | End of Device Life |
Included Services | Hardware Replacement, Onsite Engineer, Technical Support |
SLA Commitment | Guaranteed Replacement in 4 Hours |
Fortinet RMA Policy | Yes |
Contract Type | Annual |
Service Scope | Region-specific |
Required Docs | RMA Form |
Additional Features | - |
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